On December 22, 2021, the VCCI Vung Tau Regular Trade Promotion Center, in coordination with the Ministry of Industry and Trade, organized an in-depth training course on customer care and complaint handling skills for local service businesses. The course, directly taught by Master Hồ Trúc Vi, attracted the participation of over 50 businesses operating in […]
TRAINING
With extensive experience in customer service training and strategic customer care consulting, experts from QTV – I4R have collaborated with many large enterprises to develop professional service systems. Through these partnerships, businesses not only enhance their service quality but also optimize the customer experience and standardize support processes according to international standards. With extensive experience […]
Master Hồ Trúc Vi is proud to be one of the top 100 consultants in Vietnam selected by Samsung Group and the Vietnamese Ministry of Industry and Trade to participate in a professional training course for consultants on production improvement. This training program aims to enhance consulting capabilities, helping Vietnamese businesses optimize production processes, improve […]
On April 17, 2019, Master Hồ Trúc Vi – a leading training expert in the field of customer care – directly taught the Customer Service course at the Korea Visa Application Center HCMC (KVAC), located in Vietcombank Tower. This was a program jointly organized by the Ministry of Industry and Trade, Lotte Group, and the […]
